How can we help?

Pagestro has a Free plan and three paid plans: Starter, Pro and Business. Prices are on the pricing page, billed monthly or yearly.

The Free plan includes every PDF, image and conversion tool, contract templates and self-signing. Paid plans add volume and automation. Each month:

• Signature requests: Free 3, Starter 25, Pro 100, Business 500
• Invoices sent: Free 5, Starter 100, Pro unlimited, Business unlimited
• Dynamic QR codes and short links, in total: Free 5, Starter 25, Pro 100, Business 1,000
• QR scans and link clicks: Free 1,000, Starter 10,000, Pro unlimited, Business unlimited
• API and MCP calls: Free 0, Starter 0, Pro 1,000, Business 20,000

Pro adds signing order, automatic reminders, recurring invoices, and link-in-bio and PDF pages for QR codes. Business adds team seats and priority email support. Monthly allowances start again at the start of each calendar month.

To upgrade, pick a plan on the pricing page. Paid plans start with a 7-day free trial.

It's all in Billing in your account.

• Receipts and invoices: Payment history lists your payments, each with a PDF invoice.
• Change your card: choose Update card. Future payments use the new card.
• Change plan: choose Change plan and pick monthly or yearly. You see the exact price before you confirm. An upgrade starts right away and you pay only the difference for the rest of the period. A smaller plan also switches right away; the unused value comes off your next payments instead of going back to your card.
• Payment failed: update your card. You keep your plan while the payment is retried.
• Paid but still on Free? Choose Check my payment on the Billing page.

Payments are handled by Paddle, our reseller and merchant of record. Paddle adds sales tax or VAT where your country requires it and emails your receipt. We never see your full card details.

Go to Billing, choose Cancel subscription, then Cancel at end of period.

You keep your paid plan until the end of the period you've paid for, and you aren't charged again. Cancel during the free trial and you pay nothing. Changed your mind? Choose Keep my subscription on the same page.

What happens after: your account moves to the Free plan. Your documents stay; paid features and higher limits switch off.

• QR codes and short links you already have keep working, but you can't make new ones above the Free limit of 5, and scans and clicks are limited to 1,000 a month.
• Recurring invoices and automatic reminders stop until you upgrade again.
• API and MCP access stops.
• Saved email designs above the Free limit are kept, but you can't save new ones.

Want your money back for a first payment? See refunds.

You can get your money back within 14 days of the first payment of a new subscription, monthly or yearly. If you started with a free trial, the 14 days count from the first charge after the trial. We then cancel the subscription and your account moves to the Free plan.

Renewals aren't refunded unless the law requires it, but you can cancel anytime and keep your plan until the period ends. Charged twice, after cancelling, or by mistake? We always refund the wrong charge in full.

How to ask: send us a message with the topic Billing or account, from your account's email address, with the order number from your Paddle receipt. Or use the link in your Paddle receipt, or look up your order at paddle.net.

Refunds are paid by Paddle to the card you used and usually show within 5–10 business days. Please talk to us before asking your bank for a chargeback. The details are in our refund policy.

Starter, Pro and Business start with 7 days free. You add a payment method at checkout and are charged only when the trial ends. Cancel before then, in Billing, and you pay nothing.

During the trial, Billing shows the date it ends. The Free plan needs no card at all.

Using a discount code? The trial comes first, so the discount starts with your first payment.

Our launch offer is 50% off your first 3 months on Starter, Pro or Business with monthly billing, until December 31, 2026. The code is LAUNCH50.

To use it: on the pricing page, choose Have a discount code?, enter LAUNCH50 and choose Apply, or open this link and it's applied for you. Then pick monthly billing and start your plan. The 7-day free trial comes first, so the discount starts with your first payment.

Codes are for new subscriptions, so they don't apply to plan changes. If a code says it isn't valid, has expired, or doesn't apply to that plan or billing period, that is why it can't be used.

Billed yearly, they cost $83.99, $179.99 and $467.99 a year, which works out cheaper per month.

These are list prices in US dollars. Checkout shows the final amount, including any sales tax or VAT, before you pay. Paid plans start with a 7-day free trial.

See what each plan includes on the pricing page.

Paddle emails a receipt for every payment, with the order number: search your email for Paddle, or look the order up at paddle.net.

Don’t recognise it, or were you charged after cancelling? Send us a message from your account’s email address with the order number. A charge made by mistake is always refunded in full. Please talk to us before asking your bank for a chargeback.

Checkout is run by Paddle, our reseller. It shows the payment methods available for your country and device.

Paying from Bangladesh? Use a Visa or Mastercard debit or credit card that allows international online payments. If it’s declined, ask your bank to turn on international online payments; some banks need a dual-currency card for this.

Paddle takes the payment and emails your receipt. We never see your full card details.

At checkout: a declined card usually means the bank blocked the payment. Paddle, our reseller, is based in the UK, so some banks treat it as an international payment: ask your bank to allow it, or try another card.

A renewal failed: go to Billing and choose Update card. You keep your plan while Paddle tries the payment again. If it still can’t be collected, your account moves to the Free plan; your documents stay.

Paid but still on Free? Choose Check my payment on the Billing page. If it still shows Free, send us a message with the order number from your Paddle receipt.

When you reach one, that action stops until the month starts again or you upgrade. Nothing you already made is deleted.

• Signature requests and invoices: you can’t send more this month. Signature requests: Free 3, Starter 25, Pro 100, Business 500. Invoices: Free 5, Starter 100, Pro unlimited, Business unlimited.
• QR scans and link clicks: your dynamic QR codes and short links show a “resting” page until next month, or until you upgrade. Scans and clicks a month: Free 1,000, Starter 10,000, Pro unlimited, Business unlimited.
• Dynamic QR codes and short links are a total, not a monthly allowance: Free 5, Starter 25, Pro 100, Business 1,000. Delete some or upgrade to make more.

The PDF, image and conversion tools have no daily or monthly limit on any plan.

The Free plan includes every PDF, image and conversion tool with no daily limit, and paying yearly costs less than paying monthly. When there’s an offer, it’s on the pricing page.

Billing also lists your payments and lets you change or cancel your plan. Your plan belongs to your account, so sign in first.

You can sign in with Google, with a passkey, or with your email and password on the sign-in page.

Forgot your password? Use Forgot password. We email a reset link that works once and expires in 30 minutes. A new password signs you out of every device and removes your passkeys, API keys and connected assistants, so add them again afterwards.

Signing in on a new device? We first email you a link to approve it. Press the button on that page; opening the link alone does nothing. No email? Check your spam folder, or choose Resend email on the waiting screen (the old link then stops working). A passkey, or a Google account already linked to yours, skips this step.

Locked out after wrong passwords? After 10 failed tries in 15 minutes, sign-in pauses for that account. Wait, or reset your password.

Signed up with Google? Use Continue with Google: your account may not have a password. To change a password while signed in, go to Settings → Security; we email you a 6-digit code to confirm.

Turn it on in Settings → Security: choose Set up two-factor authentication, scan the QR code with an authenticator app (such as Google Authenticator, 1Password or Authy) and enter the 6-digit code.

You then get 10 recovery codes. Each works once and they're shown only once, so save them somewhere safe. You can make new ones in the same place.

Lost your phone? On the code screen, enter a recovery code instead (it looks like a1b2c-3d4e5), or sign in with a passkey. If you have neither, contact us from the email address on your account.

After 5 wrong codes, wait 15 minutes. Tick "Don't ask again on this device for 30 days" on devices you trust.

Passkeys sign you in with Face ID, Touch ID, Windows Hello or your phone, with no password or code. Add one in Settings → Security → Add a passkey. A passkey sign-in counts as two-step verification.

Each plan allows a number of devices to be signed in at the same time: Free 2, Starter 3, Pro 5, Business 10. When you sign in on one more, the device you used least recently is signed out.

You're also signed out after 7 days without using Pagestro, and 30 days after you signed in.

See where you're signed in, and remove devices you don't use, in Settings → Security.

Go to Profile, choose Delete my account, enter your password and type your email to confirm. This can't be undone.

First:

• cancel any paid subscription in Billing;
• if you own a team with members, disband it in Settings → Team;
• signed up with Google and never set a password? Set one in Settings → Security, because deleting asks for it.

Deleting erases your account, saved documents, uploaded files and sessions. Open signature requests are cancelled and their signers are told. Requests you sent are kept until 7 years after they ended, as evidence for the people who signed. You may want to download your data first.

Go to Profile and choose Download my data. You get a JSON file with your profile, your saved documents (up to 1,000), your payments and your security activity.

It doesn't include QR codes and short links, sent invoices, signature requests or media files. Download those where you made them: signed PDFs from Signatures, invoices as PDF, QR codes as PNG, SVG or PDF.

For anything else about your data, email gdpr@pagestro.com. We reply within one month.

1. Open Settings → Team.
2. Under Invite by email, enter their address and pick a role: member, or admin (admins can invite people too).
3. They accept from the email within 7 days, with their own Pagestro account.

Members get the Business features while they hold a seat, and limits apply to each person separately. Everyone in the team sees the team’s signature requests, sent invoices, QR codes and short links; drafts in Documents stay private.

If the plan ends or moves to one without seats, members lose the paid features. Their accounts and documents stay.

Write to us from the address on your account and tell us the new one, and a person on our team will look at it with you. You can change your name in Profile.

Signed up with Google? You sign in with that Google account’s email.

1. Choose Forgot password and set a new password.
2. In Settings → Security, check where you’re signed in and the recent activity.
3. Turn on two-step verification, so a password alone isn’t enough.
4. Tell us from your account’s email address, and we’ll check the account with you.

We email you when someone signs in from a new device, and a new device has to be approved from your inbox first.

On the waiting screen, choose Resend email to get a new link (the old one stops working). Wait a few minutes between resends.

Still nothing? If an account with that email already exists, we email that account instead: sign in, or use Forgot password. Continue with Google needs no email link.

Your saved documents, invoices and signature requests don’t use it, and the PDF tools never upload your files. When it’s full, delete files in Media or upgrade.

Sent signature requests are in Signatures, sent invoices in Invoices, and QR codes and short links in QR codes and Short links.

Files you open in the PDF tools aren’t saved anywhere, so download your result before you close the page.

1. Save your contract or document to your account and add a signature field for each signer (Insert → Signature).
2. In Signatures, choose Request signatures and pick the document.
3. Enter each signer's name and email (up to 10, each with a different email), add a message if you like, and choose Send for signature.

Each signer gets a private link by email and doesn't need an account. The document is locked when you send it, and the request expires after 30 days.

Monthly allowance: Free 3, Starter 25, Pro 100, Business 500 requests. One send counts as one request however many signers it has, and a cancelled request still counts.

Reminders: choose Remind on the request (once a day per signer, up to 3). Pro and Business also send up to 3 automatic reminders and can set a signing order.

Cancel: open the request and choose Cancel request. Signers who haven't signed are told and their links stop working.

You don't need an account. Open the email, choose Review and sign, read the document, then choose Sign document. Draw, type or upload your signature, and tick the box to agree to sign electronically.

After you sign, we email you the final copy once everyone has signed. If the sender set an order, you're emailed when it's your turn.

Don't want to sign? Choose Decline and give a reason; the sender sees it.

Link not working? Signing links are personal and expire (the email shows the date). A cancelled or expired request can't be signed, so ask the sender to send it again. Questions about the document itself go to the sender: reply to the email.

When everyone has signed, you and every signer get an email with the signed PDF. You can also download it from the request in Signatures.

The signed PDF ends with a certificate of completion: the audit trail of who opened and signed it, and when.

To check a document, enter the Envelope ID from its certificate at pagestro.com/verify. It shows the request's status, its signers (emails partly hidden) and its events.

Pagestro signatures are simple electronic signatures with an audit trail, which are recognised for most agreements in many countries. Some documents, such as wills or anything that needs a notary, still need ink. This isn't legal advice.

Remind: choose Remind on the request. You can remind each signer once a day, from an hour after the first email, up to 3 times.

Wrong email address? Cancel the request and send it again to the right address. A cancelled request still counts toward your monthly allowance.

Signing order? The next signer is emailed only when the one before has signed.

Each link works only for that signer, and stops when the request expires after 30 days.

If the page says it can’t be signed:

• “This request has expired” or “The sender cancelled this request”: ask the sender to send it again.
• “Waiting for … to sign first”: the sender set an order; we email you when it’s your turn.
• “Signing is paused”: someone asked for changes, and the sender is reviewing them.
• “Everyone has signed”: download your copy on that page.

Signing works in any up-to-date browser on a phone or computer. Still stuck? Reply to the signing email to reach the sender, or talk to a person on our team.

Signers request changes (Starter, Pro and Business): on the signing page, a signer selects words and proposes new wording, or adds a comment. Signing pauses until you accept, reject or edit each suggestion in Signatures. If the text changes, everyone signs the new version; if it doesn’t, signatures already given still count.

On Free: signers can sign, or decline with a reason. Cancel the request, edit your document and send it again; a cancelled request still counts toward your monthly allowance.

A signature can’t be taken back once given. Signed by mistake, or with the wrong signature? Ask the sender to cancel the request and send a new one.

Talk to the signer, change the document if needed, and send a new request. A declined request can’t be reopened.

Are you the signer? Choose Decline on the signing page and give a reason; the sender sees it, and reminders stop.

Pagestro signatures are simple electronic signatures with an audit trail: who opened and signed, when, and from which IP address and device. The signed PDF ends with a certificate of completion, and anyone can check it at pagestro.com/verify.

A typed, drawn or uploaded signature gets the same audit trail. Pagestro has no witness or notary step, and wills, property deeds or anything that needs a notary usually still need a handwritten signature. Rules differ by country and document. This isn’t legal advice.

1. Make your invoice in the invoice generator and save it.
2. In Invoices, choose Send invoice and pick it.
3. Enter your client’s email and send, or share a link instead.

Your client gets a secure link to view and download it, and their replies come to you.

Monthly allowance: Free 5, Starter 100, Pro unlimited, Business unlimited invoices sent.

Getting paid: Pagestro doesn’t collect payments. Add your own payment link (for example Stripe, PayPal or Wise) and your client sees a Pay online button. When you’re paid, choose Mark paid.

Reminders and repeats: choose Remind on an unpaid emailed invoice (once a day). Pro and Business add recurring invoices (weekly, monthly, quarterly or yearly) and up to 3 automatic overdue reminders.

Invoices come in 21 currencies, including USD, EUR, GBP, INR and BDT.

In Invoices, copy the invoice’s link and send it any way you like, such as WhatsApp. Choose Remind to email it again: once a day while it’s unpaid.

Wrong email address? Cancel the invoice and send it again to the right one. A cancelled invoice still counts toward your monthly allowance.

Your client then sees the old one as cancelled. An invoice you shared by link shows your latest saved version, so edit and save it and the link updates.

A cancelled invoice still counts toward your monthly allowance. Mark an invoice paid, or back to unpaid, from the same list.

The invoice number is yours to set: type it in the invoice number field. You can also add a PO number, payment terms (due on receipt, or Net 7 to Net 60), your logo, a signature, your bank details and a payment QR code.

Pagestro doesn’t work out tax rules for your country, so enter the rates you charge.

Paid in part? Enter the amount in Paid to Date in the invoice generator, and the balance due updates. When the invoice is settled, choose Mark paid in Invoices.

Pagestro never handles the money, so payments and disputes are between you and your client.

Static codes hold their content inside the code. They're free and unlimited, need no account and keep working, but you can't change them after printing.

Dynamic codes point to a short link you control: you can change where they go after printing and see scan stats. They need an account.

• Dynamic QR codes and short links, in total: Free 5, Starter 25, Pro 100, Business 1,000
• Scans and clicks a month: Free 1,000, Starter 10,000, Pro unlimited, Business unlimited

When a code passes its plan's monthly scans, it pauses until the next month starts or the owner upgrades. Free makes website codes; Starter adds contact card, WhatsApp, Wi-Fi, event and more; Pro adds link-in-bio and PDF pages, passwords, expiry dates and scan limits.

Change a dynamic code in QR codes. Download PNG, SVG or PDF; SVG stays sharp at any print size.

Short links need a free account, so they can be edited, measured and taken down if abused. Make them in Short links; you can paste up to 100 at once.

• Change a link's destination at any time; people who click the old short link land on the new page.
• Custom names (back-halves) come with Starter and up.
• Links don't expire while your account is active. They share one allowance with dynamic QR codes: Free 5, Starter 25, Pro 100, Business 1,000. Clicks a month: Free 1,000, Starter 10,000, Pro unlimited, Business unlimited; over that, links pause until the next month starts.
• We record the time, device type, system, browser and country of each click, never IP addresses.

Link blocked? Every destination is checked against lists of phishing and malware sites, and listed sites can't be used. If you think it's a mistake, email abuse@pagestro.com.

• “This link is resting”: its owner’s plan reached its scans and clicks for the month (Free 1,000, Starter 10,000, Pro unlimited, Business unlimited). It works again next month, or as soon as the owner upgrades.
• “This link is paused”: the owner turned it off. Resume it in QR codes or Short links.
• “This link has expired” or “has reached its limit”: the owner set an end date or a scan limit (Pro and Business). Change it on the code.
• “This link has been disabled”: its destination was flagged by our safety checks, or broke our terms. A mistake? Email abuse@pagestro.com.
• “This link doesn’t exist”: the code was deleted, or the link was typed wrong.

Cancelling a paid plan doesn’t switch off the codes you already have.

• Use a dark code on a light background with strong contrast. Light codes on dark backgrounds fail on some phones.
• Print it big enough: a dense code needs at least 3.5 cm (about 1.4 inches), and more for scanning from a distance.
• Leave a clear margin around the code, and keep the logo small.
• Long content makes a dense code; a dynamic code keeps it short.

QR Code Studio warns you when the colours or the amount of content make a code hard to scan. Test it with two phones before you print.

Dynamic codes can be changed after printing and show scan stats:

• Free: website codes.
• Starter: adds contact card, WhatsApp, Wi-Fi, event, app download, email, SMS and call.
• Pro and Business: add link-in-bio pages and PDF or file pages, passwords, expiry dates and scan limits, and making up to 500 codes at once.

Make one in QR Code Studio.

That works with Mailchimp, Brevo, Klaviyo, HubSpot and most others. Merge tags such as {{first_name}} stay as they are, so rename them if your service uses a different format.

Pagestro doesn’t send campaigns or newsletters to a list.

Merge tags such as {{first_name}} are filled in with your own details in the test.

Test sends a month: Free 10, Starter 100, Pro 500, Business 2,000. Saved designs: Free 3, Starter 25, Pro 200, Business unlimited.

Images linked from your computer or a private folder won’t show for your readers. Some email apps also hide images until the reader allows them, so add alt text so the email still makes sense.

Uploaded images count toward your storage: Free 100 MB, Starter 2 GB, Pro 10 GB, Business 100 GB.

Text recognition runs in your browser, so your scan stays on your device and isn't uploaded to Pagestro. The first time, your browser downloads the recognition engine (about 23 MB for the recommended one) and keeps it, so later runs start faster. Choose Faster first start for a smaller engine.

Pagestro doesn't use AI on your documents. OCR reads English and other Latin-script text, multilingual European text (French, German, Spanish, Italian, Portuguese), Chinese (Simplified), Japanese and Korean.

Start in OCR or OCR PDF. Password-protected PDFs need unlocking first.

They run in your browser, so the files you open aren’t uploaded to Pagestro. Each file can be up to 100 MB.

Paid plans are for sending documents for signature, invoices, dynamic QR codes and short links, and the API.

• Password-protected PDF? Unlock it first with Unlock PDF; you need its password.
• Damaged file? Open it in another app, save or print it as a new PDF, then try again.
• Very large file, or on a phone? Use a computer, close other tabs, or split the file first.
• Scanned pages? Tools that work with text need OCR first.

Still failing? Tell us the tool, your browser and what the message says, and a person on our team will look into it.

On a phone, a very large file can stop the page or make it reload, especially on iPhone. Use a computer, close other tabs, or work in parts: split a big PDF first, or compress it.

The first OCR run downloads the recognition engine once (about 23 MB), so it starts slower.

No download? Allow downloads or pop-ups for pagestro.com when your browser asks, and try again. Some tools give several files as one ZIP: open it to see them.

The tools keep nothing once you close the page, so download your result before you leave.

Sharp, straight, evenly lit pages give the most accurate text, and handwriting isn’t read reliably. It runs in your browser, and Pagestro doesn’t use AI on your documents.

Start in OCR.

The PDF, image and conversion tools, including OCR, run in your browser: the files you open in them are not uploaded to Pagestro. Each tool takes files up to 100 MB.

We store files only when you save something to your account: contracts, invoices, email designs, QR codes and short links, signature requests and images you upload. They're encrypted in transit, and you can delete them at any time.

We don't sell your documents, read them for advertising or use them to train AI. When you send a document for signature, the signed record and its audit trail are kept as evidence for everyone who signed.

More detail: our privacy policy and security page.

Account and service emails, such as sign-in links, security alerts, receipts and messages about documents you send or sign, are part of the service, so they still arrive.

People you send documents or invoices to never get marketing emails from us.

Businesses that use Pagestro with their customers’ data can use our data processing agreement. The GDPR page explains your rights, and the privacy policy lists who helps us run Pagestro, where data is kept and for how long.

Our hosting is in the United States. Personal data from the EEA, UK or Switzerland is protected by standard contractual clauses or an equivalent safeguard where the law requires it.

Signing and invoice emails come from Pagestro on behalf of the person who sent them, whose name is in the email. Not expecting one? Ask that person in another way before you open it.

You can check a signed document by its Envelope ID at pagestro.com/verify.

Report a suspicious email, link or QR code to abuse@pagestro.com.

Short-link and QR destinations are checked against lists of phishing and malware sites, and we block links, codes, invoices and signature requests that break our terms. The checks are automatic and can miss things, so always check a link or payment details with the sender in another way.

Copyright notices go to the same address.

Essential cookies keep you signed in and secure. Analytics and marketing cookies stay off until you accept them. Details are in the cookie policy.

Choose Talk to a person, or use the contact page. A person on our team reads every message and replies by email; support is by email only. We aim to reply within one business day, and you get a ticket number straight away.

Keep your ticket number handy; quote it if you write again. You can also email support@pagestro.com about your account, billing or anything else. For your data rights, write to gdpr@pagestro.com.

Something isn't working? Tell us the tool, what you did and what you saw. Business plans get priority email support.

The PDF, image and conversion tools do the work on the phone itself, so very large files work better on a computer, which has more memory. You can sign documents, send invoices, make QR codes and manage your account on a phone too.

On iPhone, downloads go to the Files app, in Downloads.

It’s a set of document tools for freelancers and small businesses: PDF and image tools, e-signatures, invoices, QR codes, short links and email design. Read more on the about page; the full details are in our terms.

For a bug, include the tool or page, your browser and device, and what you saw, so we can repeat it.

Connect an assistant such as Claude or ChatGPT, or make an API key, in API & MCP. Anything done through a connected assistant or a key counts as done by you, and your plan’s limits apply. You can disconnect an assistant at any time; changing your password disconnects all of them.

The developer guide has the setup steps and fixes for common errors.

You can type in Banglish (Bangla in English letters): I recognise common Banglish words for these topics, but English works best. The documents you make can contain text in your language.